IVR (Interactive Voice Response) System/ Cloud EPBX

•  Unlimited Call Recordings - It records every call and makes it accessible.
•  Call Logs – Complete call logs with call duration, call time, talked with.
•  Customize any call flow/Call Distribution- It offers the flexibility of transferring incoming calls in sequential, parallel and round-robin manner.
•  Customized Multilevel IVR- IVR offers the flexibility to automate business processes on the phone. Set up custom menus and a variety of call routing options for agents to  handle customer queries.
•  Call Sticky – Every time a client calls, he will be routed to same executive with whom he had a talk earlier.
•  Customized Unlimited Multilevel IVR- Blue Infotainments offers the flexibility to automate business processes on the phone. Set up custom menus and a variety of call routing options for agents to handle customer queries.